New Connections

Dealing with the connection of a utility supply  is an essential part of the process for any organisation involved in either the opening of a new site, outgrowing an existing site or moving to a new premises where the supply is not sufficient to meet their requirements.  The process itself can be time consuming and complex to manage as there are so many factors and agencies to consider.  This can be daunting for any organisation and when this is multiplied across the supplies of electricity, gas and water the logistics become increasingly complex.

M&C Energy Group's New Connections team manages the installation of new utility supplies and metering on behalf of our clients, essentially acting as a central point of contact between the client, the developers, distribution companies, project managers, architects, contractors, suppliers and meter operators to monitor and drive forward each stage of the process to completion, ensuring that timescales are met to prevent any unnecessary disruption.

Our remit involves every aspect of the new connections process, including:

• Documenting all relevant information and ensuring all final energised meter information is logged with the national grid.
• Applying for distribution work, following up site visits, distribution of quotations and assisting with payments, coordinating work dates, ensuring each step in the process in followed up as soon as possible.
• Making application for meters on all utilities.
• Arranging capacity surveys.
• Arranging any increase/decrease in supplies
• Ensuring costs for metering are covered so that processes aren't delayed
• Coordinating that the distribution work is complete and that the new meter is installed and energised.
• Ensuring the Connection Agreements (Distribution) Meter Operator Agreements and the Supply Agreements are in place with the relevant group contractors

With the multiple contacts and companies involved in organising a new installation, it can be difficult to monitor the progress of work. Keeping on top of the various parties involved in pulling things together for the correct installation date can be problematic.  Timescales involved can be underestimated in establishing a new connection, leading to projects being delayed and organisations having to pay for additional resources for the supplies to be installed on time. Costs for delays in supply can include alternative sources of energy, paying costly out of hours work or being subject to the out of contract rates charged by suppliers.

M&C Energy Group's extensive relationships within the utilities market allows us to act as a single point of contact throughout the process and to ensure all documentation is fully completed on time, relieving you of the burden of having to do so and reducing the risk of delays or missed deadlines. Having a detailed knowledge of the necessary information and sharing this with the relevant contacts at each stage is crucial to the smooth running of the project.

The key element to place a new utility supply connection is communication.  Having someone to monitor the process from start to finish is invaluable and allows our clients to concentrate on their business while we manage the new connection process on their behalf.  For further information on M&C Energy Group's New Connections service email us at: enquiries@mcenergygroup.com